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Woman on a virtual telehealth call
by Nicole KnutsonFebruary 20, 2025Currently In Therapy Questions About Therapy Red Flags in Therapy Therapy3 Min Read

Setting Boundaries & Staying Safe in Online Therapy

Online therapy has opened doors for so many people. It’s accessible, convenient, and can feel less intimidating than sitting face-to-face in an office. But just because you’re meeting on screen doesn’t mean you should turn your boundaries off.

“Your vigilance doesn’t stop because therapy is online. Boundaries are still key.”

Therapy Is an Equal Playing Field

One of the most important things to remember in therapy—whether online or in person—is that it’s an equal playing field. You and your therapist are working as a team, and there shouldn’t be a power imbalance. YOU have the right to question things, set boundaries, or push back if something feels off.

Unfortunately, some of the same issues that arise with in-person therapy also happen online, and sometimes it’s even easier for lines to get crossed.

Here are some examples of concerns that might cross a professional line in online therapy:

🚩 Requests for personal photos. A therapist asking you to “show them where it hurts” via photo or video can feel invasive and is not appropriate.

🚩 Other people in the room. If your therapist has family members or roommates visible or audible during your session, it can disrupt your privacy and confidentiality.

🚩 Taking sessions from inappropriate locations. For instance, if your therapist conducts sessions from their car or a busy public space, it indicates a lack of professionalism.

🚩 Frequent interruptions. If your therapist is consistently distracted by phone calls, texts, or their barking dog, it means they aren’t fully focused on your session.

“Therapy should always feel like a safe, confidential, and supportive space—no matter where it happens.”

Why This Happens

Sometimes, it’s a lack of training or professionalism on the therapist’s part. Other times, it could be something more concerning, like grooming or manipulation. Vulnerable clients—those who may already struggle with self-esteem or boundaries—are especially at risk and might find it hard to say no, even when something feels off.

How to Stay Safe in Online Therapy

You deserve to feel safe and respected in therapy. Here are some ways to stay empowered:

✅ Trust your instincts. If something feels off, it’s worth addressing.

✅ Ask questions. For example: “Why are there other people in the room?” or “Can you take this session from a private space?”

✅ Set boundaries. It’s okay to say, “I’m not comfortable with this,” if something feels inappropriate.

✅ Research your therapist. Before starting therapy, check their credentials, reviews, and professional background to ensure they’re reputable.

✅ Know your rights. You always have the right to privacy, respect, and professionalism in your sessions.

“You have the right to set boundaries, even with your therapist.”

If something still feels off after addressing it, it’s okay to step away. There are plenty of therapists who will respect your boundaries and provide the safe, empowering space you deserve.

Remember, YOU are in control of your therapy experience. If something doesn’t feel right, don’t hesitate to speak up or find another therapist who respects your boundaries. Your well-being is what matters most.

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